Terms & Conditions
The policies that apply when you register for a momenta programme — scheduling changes, cancellations, and funding eligibility.
Programme Schedule and Liability
- momenta reserves the right to modify the programme date, time, and trainer due to factors beyond its control. Participants will be notified of any changes as soon as possible.
- momenta is not liable for any loss or damage resulting from alterations, postponements, or cancellations of a programme under any circumstances.
Amendments, Cancellations, Funding and Billing
- Requests for amendments, such as changes to the date or programme, or cancellations, must be submitted via written email to penny.tang@momenta.biz before the programme confirmation email is sent, typically 4 weeks before the programme date.
- Once the programme is confirmed, no amendments or cancellations will be permitted. However, a replacement trainee may attend on your behalf, subject to momenta’s approval. Please email penny.tang@momenta.biz at least 3 working days prior to the programme date.
- The full programme fee will be charged for cancellations made after programme confirmation, as well as for no-shows, incomplete attendance, or failure to meet the passing grade for the assessments (if applicable).
- For Singapore Citizens/Permanent Residents who provide inaccurate or false enrolment information resulting in IBF’s rejection of the claim, the programme fee subsidy will not apply, and you/your company will be billed the full programme fee.
- All invoiced amounts are payable within 30 days for company-sponsored trainees and within 7 days for self-sponsored trainees.