KYC & AML – The Good, The Bad & The Ugly

An IBF-STS Accredited half-day workshop for private bankers, wealth managers, financial advisors, and retail bankers in Singapore.

IBF-STS Accredited

4 CPD hours

Half Day

KYC and AML help financial institutions verify customers, assess financial-crime risks and identify concerns during client onboarding. Customer due diligence also requires bankers to understand beneficial ownership, the purpose of a relationship and relevant source-of-wealth information. However, effective onboarding involves more than completing a checklist.

This half-day KYC and AML workshop in Singapore equips client-facing financial professionals to recognise red flags, ask appropriate follow-up questions and document decisions clearly. Participants examine onboarding failures, practise handling client pushback and apply a structured review process to a realistic prospect case. Therefore, they leave better prepared to follow their institution’s policies and escalate concerns appropriately. No compliance background is required.

Dates

13 October 2026

10 November 2026

1 December 2026

Duration

1/2 Day

CPD Hours

Program Fee

S$650

Early Bird: 10% Discount

Choose your session

Pick a date that works for you. A confirmation email with venue details will be sent closer to the date

Tuesday, 13 October 2026

Pending Accreditation

Available

Regular fee: S$650 Early bird: S$585 (register by 13 Sep)

Why do KYC and AML failures keep happening — even at well-run banks?

Most bankers know the KYC checklist. Far fewer have actually walked through what happens when a red flag is missed, how an onboarding failure unfolds into an AML escalation, or what it feels like to handle a client who pushes back when you ask the questions compliance requires. The gap between knowing the procedure and applying sound judgment under pressure is where onboarding failures happen.

This half-day workshop closes that gap through a three-act narrative structure — The Good, The Bad, and The Ugly — followed by hands-on application to a real prospect case study. You’ll leave having actually built a complete, compliant KYC file, not just reviewed a checklist. Apply a structured KYC and AML review process to a realistic prospect case and produce a documented onboarding file aligned with the workshop criteria.

2-5%

of global GDP — roughly $800 billion to $2 trillion — is laundered annually, yet only a small fraction is ever detected

UNODC (United Nations Office on Drugs and Crime)

Who should attend this workshop?

Private Bankers

Wealth Managers

Financial Advisors

Retail Bankers

What will you walk away with?

Strengthen your understanding of KYC, AML, and CDD fundamentals — not as abstract regulatory concepts, but as a practical decision-making framework for client onboarding.

Apply the Top 10 criteria to evaluate new client onboarding. Assess relevant customer information, onboarding risk factors, source-of-wealth considerations and potential warning signs.

Identify common red flags and understand why they're often missed — strengthening compliance vigilance through real case study analysis, not just a list of warning signs.

Practise handling client pushback through video analysis and role play — building confidence to ask the questions compliance requires, even when a client resists.

Apply KYC and AML onboarding steps to a real prospect case study — producing a complete, compliant KYC file and presenting it to demonstrate accuracy, clarity, and regulatory alignment.

What does the program cover?

Six modules structured as a three-act narrative followed by hands-on application — engaging real-world KYC and AML case scenarios with peer collaboration throughout.

The Good — Wearing Your Compliance Officer Hat

Strengthen understanding of KYC, AML, and CDD fundamentals — the core concepts and how they connect to practical decisions in client onboarding.
Apply the Top 10 criteria to evaluate new client onboarding — a structured framework for assessing client integrity that goes beyond documentation boxes.
Use proven workflow templates to ensure consistent and compliant practices — practical tools applicable immediately to standardize onboarding.

The Bad — When Red Flags Are Missed

Analyze real case studies to uncover how onboarding failures happen — examining decision points where red flags were present but not acted upon.
Identify common red flags and why they’re often missed to strengthen compliance vigilance — understanding the cognitive and organizational pressures behind overlooked warning signs.

The Ugly — When It Escalates

Examine real-world escalation scenarios involving fraud, AML, and CFT breaches — understanding how a missed red flag escalates into a major compliance event.
Practice handling client pushback through video analysis and role-play simulations — building confidence to maintain compliance standards under client pressure.

Private Banker HAT — Re-Designing a Case

Apply KYC and AML onboarding steps to a real prospect case study — moving back to your own role and applying everything learned to a realistic scenario.
Identify key areas to red flag and opportunities for improvement — practicing the judgment calls distinguishing thorough onboarding from box-ticking.

Closing & Business Application

Refine prospect documentation to produce a complete and compliant KYC file — the practical output: a finished file you can use as a template.
Present final work to demonstrate accuracy, clarity, and regulatory alignment — peer review and feedback on the completed KYC file.

Assessment & Reflection

Practice applying structured criteria to assess client risk and compliance quality — a final structured assessment exercise.
Reflect and commit to one actionable improvement for future reviews — translating the workshop into a specific change in your onboarding approach.

Why attend this workshop?

Foundational clarity

Most KYC/AML training is procedural — what forms to fill, what boxes to tick. This workshop translates complex regulations into clear, practical decision-making tools, and gives you the judgment to apply them under real conditions, not just the checklist to follow.

Practical application

The three-act structure — Good, Bad, Ugly — moves from foundations through failure analysis to escalation scenarios, then to hands-on application on a real prospect case study. You leave with a completed, compliant KYC file, video-analysed role play practice, and a committed action plan.

Future readiness

Regulatory scrutiny on financial crime continues to intensify, and bankers who can demonstrate sharp judgment — not just procedural compliance — are the ones who protect both their clients and their institutions. This workshop builds that judgment through realistic practice, not theory.

Is this workshop IBF-funded?

This program is accredited under the IBF Standards Training Scheme (STS). Eligible Singapore Citizens and Permanent Residents receive 50% funding, capped at S$3,000 per participant per course; Singapore Citizens aged 40 and above receive 70% (same cap).
TGS Reference Number: Pending Accreditation

Frequently asked questions

When will this program's accreditation and session dates be confirmed?

This program is currently pending IBF-STS accreditation for the Customer Acceptance Checking and Onboarding TSC at Level 4. Once accreditation is finalized, the TGS number and confirmed session dates will be published on this page. Register your interest below to be notified once dates are confirmed.

What does 'Core FAA/SFA Hours' mean?

Core FAA/SFA hours refer to CPD hours that count toward core competency requirements under the Financial Advisers Act and Securities and Futures Act — distinct from, but often required alongside, IBF CPD hours. This program provides 4 Core FAA/SFA hours.

What does IBF-STS funding cover?

IBF-STS funding is available to eligible self-sponsored and company-sponsored individuals.

Singapore Citizens and Permanent Residents: 50% funding support.
Singapore Citizens aged 40 and above: 70% funding support.

Pending confirmation of accreditation.

Funding eligibility and support are subject to IBF’s prevailing eligibility criteria, funding limits, and terms and conditions. Please refer to the IBF Standards Training Scheme (IBF-STS) page for the latest details.

Is this only for compliance officers?

No — quite the opposite. This program is designed for client-facing bankers and advisors who perform KYC/AML onboarding but don’t have a compliance background. The ‘Wearing Your Compliance Officer Hat’ framing in Module 1 builds that perspective for non-compliance professionals.

How many CPD hours will I earn?

4 CPD hours upon completion, including 4 Core FAA/SFA hours.

What is the 'Top 10 criteria' referenced in the program?

A structured evaluation framework introduced in Module 1 for assessing new client onboarding — covering client integrity, source of wealth, and risk profile dimensions beyond standard documentation checklists. Applied directly to a real prospect case study in Modules 4-6.

Where is the workshop held?

In-person at a hotel venue in Singapore. The exact address will be confirmed and sent to registered participants by email once dates are finalized.

Can my company register multiple participants?

Yes. Group registrations via Penny Tang at penny.tang@momenta.biz or +65 9003 2890. In-house delivery is also available, allowing case scenarios to be tailored to your institution’s KYC/AML policies.

What is the cancellation and refund policy?

For questions regarding cancellation or refund matters, please contact us at penny.tang@momenta.biz or call +65 9003 2890. Further details are available on our Terms & Conditions page.

Ready to join us?

Select your preferred session and complete the short form below. We’ll confirm your place and send venue details closer to the date.

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