momenta Public Programs

SLII® (1-Day) for Financial Industry — Flexing Your Leadership Style Appropriately

An FTS Recognised full-day workshop for team leaders in the financial industry in Singapore.

FTS Recognized

6.5 CPD hours

Full Day

Situational leadership helps managers adapt the direction and support they provide to each team member. The right approach depends on the person’s competence and commitment for a specific goal or task. Therefore, effective leaders avoid using the same leadership style in every situation.

This one-day SLII® course in Singapore equips financial-industry leaders with a practical framework for diagnosing development needs and adapting their approach. Participants learn the four SLII® leadership styles and practise matching them to different team situations. In addition, they build advisory and coaching skills for setting goals, giving direction, providing support and improving performance conversations.

Dates
Duration
1 Day
CPD Hours
6.5
Program Fee
S$1,185

Early Bird: 10% Discount

Choose your session

Pick a date that works for you. A confirmation email with venue details will be sent closer to the date

No open dates found for this course.

Leader coaching a team member in a bright office during a one-to-one development conversation.

What is SLII® — and why does it matter for financial industry team leaders?

SLII® — Situational Leadership II® — is one of the most widely used leadership frameworks in the world. Its core insight is deceptively simple: the most effective leaders don’t have one style. They read where each team member is in their development — competence and commitment combined — and adapt their approach accordingly. Too much direction stifles high performers. Too little leaves developing team members adrift. Getting that calibration right, consistently, across a diverse team, is one of the hardest practical skills in leadership.

This workshop adapts the SLII® framework specifically for financial industry teams — with case studies and role plays drawn from banking and advisory contexts. You’ll leave with the diagnostic skills, the four leadership styles, and the coaching conversations to drive performance across every type of team member you lead.

70%

of the variance in team engagement is explained by the manager alone — making situational leadership skill a direct performance lever

Gallup, State of the American Manager

Who should attend this workshop?

Team Leaders in the financial services industry

Branch managers, team heads, and senior RMs with direct reports

Leaders managing diverse, intergenerational, or hybrid teams

What will you walk away with?

By end of day, you’ll have internalized the SLII® model and practised applying it to your own team. Specifically, you’ll be able to:

Lead and manage team performance through agile, adaptive leadership conversations — moving from one-size-fits-all management toward a deliberate, person-specific approach.

Lead situationally by giving team members the right support or direction at the right time — based on accurately diagnosing their development level for each goal, not their overall seniority.

Diagnose the gap between over-supervision and under-supervision — and understand how both damage performance, engagement, and retention in different ways.

Apply the 3 Skills of SLII® — setting SMART goals aligned to business objectives, diagnosing competence and commitment accurately, and matching and flexing your leadership style in real time.

Lead performance coaching conversations with greater confidence — using structured coaching techniques that drive accountability, skill development, and sustainable improvement.

What does the program cover?

Five modules building from leadership foundations through to applied coaching — with financial industry case studies and role plays woven throughout the full day.

Leadership Foundations

  • Strategy and business planning for team leaders — understanding how your team’s performance connects to broader organizational and business goals in a financial services context.
  • Challenges of leading and coaching virtual and hybrid teams — the specific adjustments required when your team isn’t physically co-located, and how to maintain visibility and accountability remotely.
  • Leading diverse and intergenerational teams — understanding the different values, communication preferences, and motivational drivers across generations in today’s financial services teams.
  • Leadership Behavior Assessment (LBA II) self-assessment — a structured reflection on your current leadership style tendencies, where you default under pressure, and where you have the most room to flex.
  • Understanding the SLII® framework in depth — the four development levels, the four leadership styles, and how they map onto real team members and real goals in your day-to-day.
  • Over-supervision vs under-supervision — the costs of each, how to recognize the signs, and how to recalibrate deliberately.
  • The four leadership styles (Directing, Coaching, Supporting, Delegating) — practiced through scenarios drawn from financial industry team dynamics.
  • Setting SMART goals aligned to business objectives — translating organizational targets into individual development goals specific enough to diagnose progress and coach improvement.
  • Diagnosing competence and commitment — the two dimensions to assess separately for each team member on each goal, and the common diagnostic traps leaders fall into.
  • Matching and flexing leadership styles — the practical skill of choosing the right style for each situation and shifting as team members develop over time.
  • Coaching mindset and techniques — shifting from telling to asking, building accountability through questions, and creating the psychological safety that makes people willing to be honest about where they’re struggling.
  • Practice sessions with financial industry case studies and real-time feedback — applying everything learned in structured role plays with peers, coached by momenta’s facilitators.

Why attend this workshop?

Foundational clarity

Most leaders know they should adapt their style — few have a structured model that makes it systematic. SLII® gives you a precise framework for diagnosing where each team member is, and clear language for what you should do differently. It replaces gut instinct with disciplined observation.

Practical application

This is a full day of applying the model — not learning about it. Case studies are drawn from financial industry contexts. Role plays are structured around conversations you actually need to have with your team. You’ll walk out having practiced, not just understood.

Future readiness

Financial services teams are becoming more diverse, distributed, and generationally complex. The leaders who thrive aren’t the ones best at one style — they’re the ones who can read the room and adapt deliberately. SLII® builds that capability systematically.

Is this workshop IBF-funded?

This program is recognized under the IBF Financial Training Scheme (FTS), which is available only to eligible company-sponsored individuals.

Eligible Singapore Citizens and Permanent Residents may receive 30% funding support.
Eligible Singapore Citizens aged 40 and above may receive 70% funding support.

Funding remains subject to IBF’s prevailing eligibility criteria, funding limits, and terms and conditions.

TGS Reference Number: TGS-2024049426.

Frequently asked questions

The June session is full — when is the next one?

No additional public session dates have been confirmed yet. Join the waitlist using the form and we’ll notify you when a new date is announced. This program is also available as customized in-house delivery — contact Penny Tang at penny.tang@momenta.biz or +65 9003 2890.

FTS funding is available only to eligible company-sponsored individuals.

  • Singapore Citizens and Permanent Residents: 30% funding support.
  • Singapore Citizens aged 40 and above: 70% funding support.
  • Funding support for the same course is granted only once per calendar year per participant.
  • One-off industry-related events, such as conferences and seminars, are not eligible for FTS funding.
Funding eligibility and support are subject to IBF’s prevailing eligibility criteria, funding limits, and terms and conditions. Please refer to the IBF Financial Training Scheme (FTS) page for the latest details.
You’ll earn 6.5 CPD hours upon completion. This program is also eligible for CACS CPD — completion can be counted toward the non-STS portion of your CACS CPD requirements.

SLII® is developed by The Ken Blanchard Companies and is one of the most widely used leadership frameworks globally, with over 14 million managers trained. TheFTS accreditation adds professional recognition within Singapore’s financial sector.

LBA II (Leadership Behavior Analysis II) is a structured self-assessment tool that identifies your default leadership style tendencies — where you naturally land on the direction/support spectrum. You’ll complete this during the workshop as part of Module 2.
Yes. SLII® is particularly well-suited to in-house delivery because case studies and role plays can be customized to your institution’s team structures, performance conversations, and leadership challenges. Contact Penny Tang to discuss.
Yes. Group registrations are handled by Penny Tang at penny.tang@momenta.biz or +65 9003 2890. For groups of five or more, in-house delivery is often more cost-effective and impactful.

For questions regarding cancellation or refund matters, please contact us at penny.tang@momenta.biz or call +65 9003 2890. Further details are available on our Terms & Conditions page.

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On behalf of the above trainee I agree to below:

I confirm that all information I have provided is accurate and complete. I understand that any inaccuracies may lead to my removal from the program, forfeiture of my fees, and the repayment of any funding I have received from IBF.

I also understand that IBF funding and admission depend on meeting IBF Eligibility Requirements, such as citizenship, residency, and attendance. If I become ineligible or fail to comply with these rules, I agree to repay any funding.

I understand that my personal data, including identification details, date of birth, contact details, employment and sponsorship information, may be collected, used, and disclosed by momenta Group Pte. Ltd. for program registration, administration, funding eligibility checks, attendance, reporting, certification, audit, and compliance purposes. I understand that access to this information is limited to authorised personnel and relevant parties where required for these purposes.

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